John's "Magic Minute"

As a former Disney Leader and known throughout the Globe as "America's Best Customer Experience Coach" John shares his incredible experiences and 25 plus years of proven success strategies to help your organization create a "Magical Customer Experience" and Disney-like Culture. Learn best practices you can share with your team and apply right away to increase your market profile, beat out your competition, wow your customers, increase employee loyalty and lead an effective team to be more successful in your industry today!

Nothing Magical in a Lost Opportunity

Share!FacebookTwitterLinkedinGoogleRedditTumblrEmail How many of you would agree that in today’s challenging economy, finding new customers is not easy and normally you would do anything to attract new potential customers to your business. Even helping a fellow person and doing a little good deed can’t hurt right? It might even make a person feel good about […]

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What Would Walt Disney Say If He Ran Your Business?

Share!FacebookTwitterLinkedinGoogleRedditTumblrEmail Do you think details really matter?  Can the lack of attention to details have an affect on the  customer experience? I learned throughout my career and particularly while working for Disney, that details matter. Walt Disney himself certainly knew it could have a tremendous affect on his business. Let me share with you an […]

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What Are Event Planners Saying About John

Amazing! I have been attending conferences for over thirty years and can’t remember one that grabbed my attention more than John’s. I strongly suggest that we have John back again.

- George Bell, Regional Director, Fort Sill National Bank