As a former Disney Leader and known throughout the Globe as "America's Best Customer Experience Coach" John shares his incredible experiences and 25 plus years of proven success strategies to help your organization create a "Magical Customer Experience" and Disney-like Culture. Learn best practices you can share with your team and apply right away to increase your market profile, beat out your competition, wow your customers, increase employee loyalty and lead an effective team to be more successful in your industry today!
Share!FacebookTwitterLinkedinGoogleRedditTumblrEmail Many managers and business owners think it takes a lot of time, work and money to create great and memorable customer experiences. Some of that statement is true. Many experiences can be created with training and some planning. While managing Disney Resort properties at Walt Disney World in Orlando, my staff and other cast […]
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