Whenever you interact with a customer, client, employee, or team member, you should always ask yourself, “What can I do to make this person be glad that we met?” This will most certainly help you to build rapport and better relationships with your customers and people.
“At the end of the day people won’t remember what you said or did, they will remember how you made them feel.” ―
Interacting with purposeful intent not only benefits your customers and business relationships, it also paves the way for attracting more of getting what you want. When you make an effort to connect with others, it becomes empowering. It increases your confidence, wins support with team members, influence others, cements satisfaction in your relationships, and accelerates your success.
To develop deeper connections try some of the following:
- Be interested not just interesting
- Show empathy
- Listen attentively
- Lift someone’s spirit
- Provide support
- Give genuine compliments
- Make an effort to notice others
Watch how differently people, particularly your customers respond and how these small moments are transformed when you put your positive intentions into practice! When you intentionally attempt to cultivate good connections, you always leave a long-lasting, positive impression behind.
By choosing to cultivate enduring connections, every moment becomes an opportunity to make others feel valued and to build or strengthen your relationships with them. Your actions will reflect this intention and gain people’s respect, admiration, trust, and confidence.
An enduring connection is the magic that results from the investment of your personal best to create something valued by another. It’s pure gold and priceless for any business. With your intent to interact with others in positive ways, you enter each moment focused on delivering something of great value to share with them. When this becomes your mantra, you will most certainly make the customer experience memorable and magical!