
Invest In Your Success!
“It is what you learn after you know it all that counts!” – John Wooden
BOOK – “Making the Customer Experience Magical Now!”
As a former hotel leader with the Walt Disney World Resort organization and other successful companies, today John is known throughout the United States as “America’s Best and Favorite Customer Experience Coach.” John shares incredible experiences and success strategies to help your small business and organization create a “Magical” Customer Experience and Culture. If Disney can do it why can’t you!
This easy to follow book is filled with practical, applicable and rewarding action tips to create customer and employee loyalty, differentiate your organization from your competition and compete in this challenging economy. You, your organization and team will be inspired and empowered to achieve extraordinary “Magical” Results!