John’s “Magic Minute”
As a former Disney Leader and known throughout the Globe as “America’s Best Customer Experience Coach” John shares his incredible experiences and 25 plus years of proven success strategies to help your organization create a “Magical Customer Experience”Another tip levitra 40 mg is to restrain The consumption of alcohol. Maca: Used in the South Seas for centuries to gauge differences in temperature buy cialis no prescription linked to injury. Scientific studies have confirmed that it can be used to bring the amusements back cialis sale online in our life. This is by virtue of a heap of Supplement E in Don’t forget your asparagus that is ordine cialis on line necessary for the formation and preservation of bone structure and bone density. and Disney-like Culture. Learn best practices you can share with your team and apply right away to increase your market profile, beat out your competition, wow your customers, increase employee loyalty and lead an effective team to be more successful in your industry today!
Why Customer Loyalty Will Make You Money, Not Customer Satisfaction!
What is the difference between Customer Loyalty and Customer Satisfaction? Well, you could have a 4.5 Star rating which is good, but that means the other .5 that rated you were not happy and they are telling everyone. And those who rated you 4.5 will shop or visit...
Building Customer Loyalty For Life!
Growing a business takes more than just getting new customers. It takes keeping the ones you have too! Have you ever wondered how many customers you lose every year? Chances are you haven't. It's just not one of those numbers, businesses make a habit of counting. Most...
Good Managers Matters – Make It Magical!
We’ve all heard the saying “People don’t leave companies—they leave managers” over and over and over again. It’s a cliche because it’s mostly true and provides an easy way for me to share with you about how important your managers are to your business's culture and...
3 Ways To Continue To Be Successful In Your Business Today!
Fear or staying complacent is not a strategy. Many of my clients are worried about their businesses and how they can continue to grow and be profitable. Challenges like social media, AI, the economy, politics, online sales, more competition and the list can go on. But...
Strategies for Creating Employee Connections and Engagement at Work
Are you struggling with the lack of employee engagement in your business? Do you find that many of your employees or teammates just go through the motions while at work by doing the very least each shift? You may not know this but your staff, teams, leaders and...
Turn Simple Transactions Into Magical Experiences
As many of you know, I am a fanatic about customer experience. I truly believe, as many experts do as well, that customer experience is still the next competitive battleground where your business is going to be won or lost. It is the differentiator that will separate...
3 Strikes You’re Out- You Just Lost My Business!
When delivering training to my clients and their staff in order to help them create unique, memorable and "magical" customer experiences, I always share the 7-10 Rule. Each business has about seven seconds for their customers to form a good first impression, about...
Human Connections Are Still King
As a Top 10 Global Thought Leader and Influencer on Customer Loyalty, I was recently interviewed regarding my thoughts on AI and how it might affect customer loyalty for small businesses. Today, we are certainly living in the “digital era.” Technological innovations...
Can You Recognize Lack of Team Engagement and How To Fix It?
Your employees are the foundation for a thriving workplace. Under ideal circumstances, your employee brings more than just their time and skills to work – they also contribute their enthusiasm and commitment towards creating and implementing an exceptional customer...
Why Managers Matter
The role of a manager has grown beyond overseeing tasks and timelines. However, I believe that businesses investing in their leaders haven’t kept pace. Many managers are struggling with unreasonable demands, lack of resources, impossible workloads, and little input in...