Imagine how successful your business will be when you have an “Ex-Disney Guy” and America’s Best Customer Experience Coach showing you how to achieve the MAGICAL Results YOU want Now!

If you could run your business and create a customer focused culture like Disney and other successful companies what would that look like? Do you have a plan to attract more customers, lead your staff effectively, build customer loyalty and beat out the competition?

What You Get From John

PLATINUM PROGRAM – Customer Experience Makeover Coaching

To Inquire Contact John at info@johnformica.com or call (704) 965-4090

Most Speakers and Trainers will just tell you what to do. John will be with you every step of the way for months, coaching you and your team, how to create a Disney-like culture in your Business or organization.

You Will See Immediate and Amazing Results on the Very First Day!

  • Review your current customer experience by mystery shopping your business, interview key staff and existing customers. (Without anyone knowing who I am.) Way More Valuable and Effective Than Your Typical “Secret Shoppers” Report.
  • Evaluate present systems, guidelines and procedures from the customer’s point of view.
  • Observe and evaluate how easy it is for customers to do business with you.
  • Check out your competition to evaluate how your business and personnel compare.
  • Receive an easy to read report with specific action steps to improve your customer experience immediately.
  • Follow up Tailored Seminar with your team to review findings, share suggestions and begin hands on training for your organization.
  • One on One or Team Coaching Calls scheduled throughout the year for support and accountability.

Just Imagine If Disney Ran YOUR Business?

Business Coaching & Team Training Packages For ANY Size Business

Would you like to attract more business, stop losing customers to your competition, lead your staff effectively, have more freedom and time, build customer loyalty for life, create a whistle while you work team and be more successful?

I created this unique coaching program so you can experience FAST RESULTS for your business.
Why Do You Get FAST RESULTS? It’s simple…

YOU GET ME, The “Ex-Disney Guy” – Along with My Years of Disney Experience and Business Mind Thinking, Working & Creating for YOU & Your Business!

Stop Losing Customers, Wasting Time & Money Hoping to Figure Out How to
Make Your Business or Team Better, Eliminate Your Competition and be More Successful!

Spend time with Me and Let MY DISNEY BUSINESS MIND THINK FOR YOU…WORK for YOU…&… CREATE for YOU a DISNEY-LIKE CULTURE, POSITIVE TEAM SPIRIT & MAGICAL EXPERIENCE for YOU, YOUR TEAM, YOUR CUSTOMERS & YOUR BUSINESS TODAY!

I’ll Get You Focused with the RIGHT CLARITY…RIGHT DIRECTION…RIGHT PLAN…& the RIGHT ACTION to take NOW!

You Get Me Figuring Out For You…

  • How to Attract MORE Customers/Clients: No longer to compete on discounts and coupons to attract more customers while positioning your business to be different than your competitors in the same industry. This is so critical for your success as a small business if you want to position your business to compete with the big box stores and get paid for what your products and services are worth.
    That’s what I’ll help create for you!

  • Keep MORE Customers/Clients From Leaving: I will help you to understand what your customers/clients REALLY want and not what you think they need to create an emotional bond and connection with your existing customers that will build customer loyalty for life!
    That’s what I’ll help create for you!

  • Have Magical People Working For You: Avoid the #1 mistake most businesses make when finding and hiring people for their business. Stop turnover and the revolving door of average or poor performing players on your team. How much time, energy and lost customers are a result of the wrong people in your business? Customers will always remember people over product or service.
    That’s what I’ll help create for you!

  • Make the Workplace Magical: Learn Disney Leadership Strategies to lead and create a positive “Whistle While You Work” team environment in your business. Increase productivity, morale and implement a customer focused culture while having fun every day!
    That’s what I’ll help create for you!

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Contact John Today For Your Magical Quote!

Due to the demand in John’s national speaking schedule only a limited number of PLATINUM COACHING
PROGRAMS are available. Don’t Wait!

YES! I Am Interested in John Contacting Me for a

Free No Obligation Discovery Call.

You Get Me Figuring Out For You…

John is as genuine in person as he is in the experiences and wisdom he shares. The most I appreciate about John in his coaching and training is that he’s the ‘real deal’ in helping people and businesses

-Paul T. Babinski, VP Operations, Long Term Care Mgmt Services