As a former Disney Leader and known throughout the Globe as "America's Best Customer Experience Coach" John shares his incredible experiences and 25 plus years of proven success strategies to help your organization create a "Magical Customer Experience" and Disney-like Culture. Learn best practices you can share with your team and apply right away to increase your market profile, beat out your competition, wow your customers, increase employee loyalty and lead an effective team to be more successful in your industry today!
Share!FacebookTwitterLinkedinGoogleRedditTumblrEmailWhen I work with my coaching clients or deliver leadership workshops, I often find that one aspect of Leadership that most find difficult and uncomfortable is dealing with employee performance problems. However, we all know that delaying or not confronting nonperformers never works out well in the office or business. Let’s look at a tip […]
Read MoreShare!FacebookTwitterLinkedinGoogleRedditTumblrEmail Make This Year a Holiday Season Filled With Thanks and Appreciation All businesses utilize or should have marketing campaigns to acquire new customers. However, before you look to launch another marketing program, take a closer look at your existing customers and see how you can thank them to help you grow. Think about it. […]
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