As a former Disney Leader and known throughout the Globe as "America's Best Customer Experience Coach" John shares his incredible experiences and 25 plus years of proven success strategies to help your organization create a "Magical Customer Experience" and Disney-like Culture. Learn best practices you can share with your team and apply right away to increase your market profile, beat out your competition, wow your customers, increase employee loyalty and lead an effective team to be more successful in your industry today!
Share!FacebookTwitterLinkedinGoogleRedditTumblrEmailHave you ever taken a shortcut to complete a project or task? Most likely you have because of the lack of time or knowledge. Sometimes taking shortcuts can leave a bad experience and impression for our business and customers. Let me give you an example and you decide whether this shortcut affects the customer experience. […]
Read MoreShare!FacebookTwitterLinkedinGoogleRedditTumblrEmailHappy New Year! I hope you had a wonderful Holiday Season! January is certainly the time of year when we think of and begin to plan our new year resolutions. If you are small business, organization or individual who is seeking to be more successful in 2016, I would like to share with you my […]
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